Shipping & Delivery Policy
Last Updated: [01 Feb 2025]
Welcome to Kah’s Collection. We are committed to providing you with exceptional service and ensuring your purchases arrive promptly and safely. Please review our shipping and delivery policies below.
Order Processing
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Processing Time: All orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates
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Domestic Shipping (Canada):
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- Shipping Charges: Calculated at checkout based on order weight and destination.
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International Shipping:
- Standard International Shipping: Estimated delivery within 7-14 business days.
- Express International Shipping: Estimated delivery within 3-5 business days.
- Shipping Charges: Calculated at checkout based on order weight and destination.
Please note that delivery times are estimates and may vary due to factors beyond our control.
Customs, Duties, and Taxes
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Canada: Applicable Goods and Services Tax (GST) of 5% will be applied to all orders delivered within Canada. citeturn0search0
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International Orders: Import duties, taxes, and brokerage fees are not included in the product price or shipping cost. These charges are the buyer’s responsibility and may be collected upon delivery. We recommend checking with your country’s customs office to determine any additional costs prior to purchase.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Restrictions
We currently do not ship to P.O. boxes or APO/FPO addresses. Delivery to remote regions may require additional time and shipping fees.
Damages and Lost Packages
Kah’s Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Retain all packaging materials and damaged goods before filing a claim.
Returns Policy
For information on returns, please refer to our Return Policy.
Contact Us
If you have any questions or concerns regarding your shipment, please contact us at [Contact Information].
Note: This policy is subject to change without notice. Please review periodically for any updates.
